Privacy Statement
Senior Home Advocates is committed to protecting your privacy and ensuring the security of your personal information. This privacy statement explains how we collect, use, and protect your data through our care coordination services. Information.
We Collect: Your name and contact information Healthcare appointment details Communication preferences Interaction history with care coordinators.
How We Use Your Information: To provide direct care coordination services To send appointment reminders and healthcare resources To maintain communication records between you and your care coordinator To improve our services and patient support.
Data Protection: We implement industry-standard security measures to protect your information Access to your data is limited to authorized care coordinators We do not sell, rent, or share your personal information with third parties All communications are conducted through secure channels.
Your Rights: You can request access to your personal information You can update or correct your information at any time You can opt out of communications by informing your care coordinator You can request deletion of your information, subject to legal requirements Contact.
Information: For questions about your privacy or this statement, contact us at:
+1 520 476 3810, [email protected]
Updates to Privacy Statement: We may update this privacy statement periodically. Any changes will be communicated to you through your care coordinator.
Last Updated: February 18, 2025.
Terms of Service
1. Acceptance of Terms
By using the care coordination services provided by Senior Home Advocates ("SHA," "we," "our," or "us"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use our services.
2. Services Provided
SHA provides care coordination services, including but not limited to:
- Scheduling and managing healthcare appointments
- Facilitating communication between patients and care coordinators
- Providing healthcare-related resources and reminders.
3. Eligibility
To use our services, you must be at least 18 years old or have the consent of a legal guardian. By using our services, you confirm that you meet these eligibility requirements.
4. Privacy and Data Protection.
Your use of our services is subject to our Privacy Statement. We collect, store, and process personal information as outlined in our Privacy Statement to provide you with the best care coordination services.
5. User Responsibilities.
By using SHA’s services, you agree to:
- Provide accurate and up-to-date personal information
- Notify us of any changes to your healthcare needs
- Use our services for lawful purposes only
- Not misrepresent your identity or use our services in a fraudulent manner.
6. Communication and Consent
By using our services, you consent to receive communications from SHA, including but not limited to phone calls, text messages, emails, and appointment reminders. You may opt out of non-essential communications at any time by informing your care coordinator.
7. Service Limitations and Availability.
SHA strives to provide reliable care coordination, but we do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue our services at any time without prior notice.
8. Liability and Disclaimers.
SHA provides care coordination services as a convenience and does not offer medical advice or treatment. We are not liable for any:
Missed or rescheduled appointments
Decisions made based on the information provided by our care coordinators
Unauthorized access to your personal data beyond our control
9. Changes to Terms
We may update these Terms periodically. Any changes will be communicated through our official channels. Continued use of our services after changes are made constitutes acceptance of the revised Terms.
10. Contact Information.
For questions regarding these Terms, please contact us at:
Phone: +1 520 476 3810
Email: [email protected]
By using SHA’s services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Last Updated: February 18, 2025.